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Dustin Ward

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Adding StatefulSet support in the OpenTelemetry Operator

By Dustin Ward

AWS FeedAdding StatefulSet support in the OpenTelemetry Operator In this post, AWS interns, software engineers Huy Vo and Iris Song, share their experience with adding StatefulSet support in the OpenTelemetry Operator and their design approach…

Amazon Connect now offers high-volume outbound communications for calls, texts, and emails

By Dustin Ward

AWS FeedAmazon Connect now offers high-volume outbound communications for calls, texts, and emails

Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk

By Dustin Ward

AWS FeedBuilding Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk By Arpita Shah, Amazon Connect Practice Head – ServionBy Simon Burke, Partner Development Specialist, Amazon Connect – AWSBy Ayyakkannu Arvind, Partner Solutions Architect, Amazon…

Field Notes: How to Prepare Large Text Files for Processing with Amazon Translate and Amazon Comprehend

By Dustin Ward

AWS FeedField Notes: How to Prepare Large Text Files for Processing with Amazon Translate and Amazon Comprehend Biopharmaceutical manufacturing is a highly regulated industry where deviation documents are used to optimize manufacturing processes. Deviation documents…

AWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions

By Dustin Ward

AWS FeedAWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions We’re pleased to announce that 18 additional AWS services have achieved Provisional Authority to Operate (P-ATO)…

Microsoft partners with the EDM Council to achieve more in the cloud

By Dustin Ward

Microsoft recently announced a strategic collaboration with the Enterprise Data Management (EDM) Council to further support its investment in building end-to-end cloud data management solutions for multi-cloud and hybrid environments. In May 2020, the EDM…

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