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Dustin Ward

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Govern your applications centrally using AppRegistry and Application Manager

By Dustin Ward

AWS FeedGovern your applications centrally using AppRegistry and Application Manager The customers I work with often handle multiple applications in their cloud environments. In general, an application includes multiple AWS resources deployed via AWS CloudFormation stacks,…

Adding StatefulSet support in the OpenTelemetry Operator

By Dustin Ward

AWS FeedAdding StatefulSet support in the OpenTelemetry Operator In this post, AWS interns, software engineers Huy Vo and Iris Song, share their experience with adding StatefulSet support in the OpenTelemetry Operator and their design approach…

Amazon Connect now offers high-volume outbound communications for calls, texts, and emails

By Dustin Ward

AWS FeedAmazon Connect now offers high-volume outbound communications for calls, texts, and emails

Building Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk

By Dustin Ward

AWS FeedBuilding Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk By Arpita Shah, Amazon Connect Practice Head – ServionBy Simon Burke, Partner Development Specialist, Amazon Connect – AWSBy Ayyakkannu Arvind, Partner Solutions Architect, Amazon…

Field Notes: How to Prepare Large Text Files for Processing with Amazon Translate and Amazon Comprehend

By Dustin Ward

AWS FeedField Notes: How to Prepare Large Text Files for Processing with Amazon Translate and Amazon Comprehend Biopharmaceutical manufacturing is a highly regulated industry where deviation documents are used to optimize manufacturing processes. Deviation documents…

AWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions

By Dustin Ward

AWS FeedAWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions We’re pleased to announce that 18 additional AWS services have achieved Provisional Authority to Operate (P-ATO)…

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Recent Posts

  • AWS Weekly Roundup: Student Rewards on AWS Builder Center, Local Zone in Las Vegas, and more (August 24, 2026)
  • AWS Glue 6.0 now available with 30% lower price and full Apache Iceberg v3 support
  • In the works: AWS Builder Lofts in Berlin, Hyderabad, and São Paulo
  • Microsoft named a Leader in the 2026 Gartner® Magic Quadrant™ for Cloud-Native Application Platforms 
  • AWS Weekly Roundup: EC2 application status checks, IAM role manager, OpenAI Daybreak on Bedrock, and more (August 17, 2026)

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