AWS FeedBest practices in customer service automation Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center…
AWS FeedAmazon Elastic File System now supports longer resource identifiers Starting today, Amazon Elastic File System (Amazon EFS) will support the use of longer resource identifiers (IDs) for newly created file systems and mount targets.…
AWS FeedBuilding fine-grained authorization using Amazon Cognito, API Gateway, and IAM Authorizing functionality of an application based on group membership is a best practice. If you’re building APIs with Amazon API Gateway and you need…
AWS FeedSimplify incoming data ingestion with dynamic parameterized datasets in AWS Glue DataBrew When data analysts and data scientists prepare data for analysis, they often rely on periodically generated data produced by upstream services, such…
AWS FeedManage Amazon Keyspaces (for Apache Cassandra) service quotas through the Service Quotas console Now, you can manage service quotas for Amazon Keyspaces (for Apache Cassandra), a scalable, highly available, and fully managed Apache Cassandra–compatible database…
AWS FeedBuilding a Serverless Outbreak Management Solution with AWS Data Lab This post was co-written by Dhruba Mondal and Shhalu Mittal of Erickson Senior Living and Rielah De Jesus Erickson Senior Living is an owner,…