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Dustin Ward

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How do I display contact attributes in a screenpop using the Amazon Connect Streams API?

By Dustin Ward

For more details see the Knowledge Center article with this video: https://ift.tt/2WxJo66. Adrian shows you how to display contact attributes in a screenpop using the Amazon Connect Streams API.

Madura Microfinance – Empowering Women in Business

By Dustin Ward

Microfinance is regarded by the World Bank as essential in lifting living standards in India, particularly in rural areas, where traditional banking services are in short supply. Madura Microfinance provides small business loans to women…

Build and Train Machine Learning Models with Amazon Redshift and Amazon SageMaker

By Dustin Ward

Learn how to build and train machine learning (ML) models with Amazon Redshift and Amazon SageMaker. Learn more about AWS Redshift at – https://go.aws/2zeGN95 Subscribe: More AWS videos http://bit.ly/2O3zS75 More AWS events videos http://bit.ly/316g9t4 #AWS…

Securely Access Windows Instances Using RDP and AWS Systems Manager Session Manager

By Dustin Ward

In this video, you’ll see how to securely access Windows instances using Remote Desktop Protocol (RDP) and AWS Systems Manager Session Manager. With Session Manager, you can improve the security of your remote instances, limit…

Simplify your BYOL Experience with Dedicated Host Management Capabilities in AWS License Manager

By Dustin Ward

In this video, you’ll see how to simplify your bring your own license (BYOL) experience with Dedicated Host management capabilities in AWS License Manager. With these new capabilities, you can use your own licenses on…

Register now for the first virtual AWS Serverless-First Function

By Dustin Ward

This post is courtesy of Rebecca Marshburn, Sr. Product Marketing Manager, Serverless AWS is hosting the first-ever completely serverless-focused, free virtual event: the AWS Serverless-First Function. The event takes place across two Thursdays – May…

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