Applying voice classification in an Amazon Connect telemedicine contact flow

By Dustin Ward

AWS FeedApplying voice classification in an Amazon Connect telemedicine contact flow Given the rising demand for fast and effective COVID-19 detection, customers are exploring the usage of respiratory sound data, like coughing, breathing, and counting, to automatically diagnose COVID-19 based on machine learning (ML) models. University of Cambridge researchers built a COVID-19 sound application and…

Components – Improved Credential Handling & Faster Deployments

By Dustin Ward

AWS FeedComponents – Improved Credential Handling & Faster Deployments Serverless Framework Components enable developers to deploy popular serverless use-cases onto AWS Lambda more easily—and now more securely and quickly. Components are an optional feature in Serverless Framework, and they use an innovative cloud engine, hosted by our company. If you log in to use Components,…

Getting started with Trace Analytics in Amazon Elasticsearch Service

By Dustin Ward

AWS FeedGetting started with Trace Analytics in Amazon Elasticsearch Service Trace Analytics is now available for Amazon Elasticsearch Service (Amazon ES) domains running versions 7.9 or later. Developers and IT Ops teams can use this feature to troubleshoot performance and availability issues in their distributed applications. It provides end-to-end insights that are not possible with traditional methods of…