Build and Deploy Docker Images to AWS using EC2 Image Builder

By Dustin Ward

AWS FeedBuild and Deploy Docker Images to AWS using EC2 Image Builder The NFL, an AWS Professional Services partner, is collaborating with NFL’s Player Health and Safety team to build the Digital Athlete Program. The Digital Athlete Program is working to drive progress in the prevention, diagnosis, and treatment of injuries; enhance medical protocols; and…

Best practices in customer service automation

By Dustin Ward

AWS FeedBest practices in customer service automation Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center Intelligence (AWS CCI) Partners as part of our Best Practices in Customer Service Automation webinar, who provided valuable insights and…

Amazon Elastic File System now supports longer resource identifiers

By Dustin Ward

AWS FeedAmazon Elastic File System now supports longer resource identifiers Starting today, Amazon Elastic File System (Amazon EFS) will support the use of longer resource identifiers (IDs) for newly created file systems and mount targets. You can opt into this change by using the API, Command Line Interface (CLI), Cloud Development Kit (CDK), and Amazon…

Building fine-grained authorization using Amazon Cognito, API Gateway, and IAM

By Dustin Ward

AWS FeedBuilding fine-grained authorization using Amazon Cognito, API Gateway, and IAM Authorizing functionality of an application based on group membership is a best practice. If you’re building APIs with Amazon API Gateway and you need fine-grained access control for your users, you can use Amazon Cognito. Amazon Cognito allows you to use groups to create…