Amazon Connect CTI Adapter for Salesforce now provides guided setup

By Dustin Ward

AWS FeedAmazon Connect CTI Adapter for Salesforce now provides guided setup The Amazon Connect Computer Telephony Integration (CTI) Adapter for Salesforce now provides an improved guided setup after installing the CTI Adapter AppExchange package. Customers leveraging the guided setup will accelerate the time to deploy and take the first call to minutes. In addition, each…

Access Amazon Location Service from Amazon Redshift

By Dustin Ward

AWS FeedAccess Amazon Location Service from Amazon Redshift Organizations typically store business and customer data in databases like Amazon Relational Database Service (Amazon RDS) and Amazon Redshift, and often want to enrich this data by integrating with external services. One such enrichment is to add spatial attributes such as location coordinates for an address. With…

Cisco ASAv Remote Access VPN for AWS with External Multi-Factor Authentication

By Dustin Ward

AWS FeedCisco ASAv Remote Access VPN for AWS with External Multi-Factor Authentication By Dinesh Moudgil, Technical Marketing Engineer – CiscoBy Muffadal Quettawala, Partner Solutions Architect – AWS Remote workers typically access corporate IT environment using virtual private network (VPN) services. With an expansion of remote workers, organizations have scaled their VPN services in the cloud to…

Creating a single-table design with Amazon DynamoDB

By Dustin Ward

AWS FeedCreating a single-table design with Amazon DynamoDB Amazon DynamoDB is a highly performant NoSQL database that provides data storage for many serverless applications. Unlike traditional SQL databases, it does not use table joins and other relational database constructs. However, you can model many common relational designs in a single DynamoDB table but the process…