Integrate Amazon Kendra and Amazon Lex using a search intent

By Dustin Ward

Amazon Web Services FeedIntegrate Amazon Kendra and Amazon Lex using a search intent Customer service conversations typically revolve around one or more topics and contain related questions. Answering these questions seamlessly is essential for a good conversational experience. For example, as part of a car rental reservation, you have queries such as, “What’s the charge…

How to choose the right API Gateway auth method

By Dustin Ward

Amazon Web Services FeedHow to choose the right API Gateway auth method Quite a few clients have asked me “Hey Yan, what API Gateway auth method should I use for this REST API?” so I thought I’d share my answer with everyone here. This is the high-level decision tree I go through when deciding if and…

Optimize your Azure costs to help meet your financial objectives

By Dustin Ward

Many of our customers are facing difficult decisions about how to meet their funding needs for critical IT projects. We’re in this together to help you meet your financial objectives. Ensuring your Azure workloads are cost optimized can help free up funds to support essential surge areas like remote work. For the fourth year running,…