Talkdesk and AWS: What AI and speech-to-text mean for the future of contact centers and a better customer experience
AWS FeedTalkdesk and AWS: What AI and speech-to-text mean for the future of contact centers and a better customer experience This is a guest post authored by Ben Rigby, the VP, Global Head of Product & Engineering, Artificial Intelligence and Machine Learning at Talkdesk. Talkdesk broadens contact center machine learning capabilities with AWS Contact Center…