AWS FeedSetting up an IVR to collect customer feedback via phone using Amazon Connect and AWS AI Services As many companies place their focus on customer centricity, customer feedback becomes a top priority. However, as new laws are formed, for instance GDPR in Europe, collecting feedback from customers can become increasingly difficult. One means of…
AWS FeedUnifying Cloud Infrastructure and Application Performance Data with AppDynamics and Amazon CloudWatch By Subarno Mukherjee, Sr. Solutions Architect at AppDynamicsBy Todd Escalona, Principal Solutions Architect at AWS One of the core pillars to building better digital experiences in the cloud is being able to understand the health of your highly scalable and flexible infrastructure…
AWS FeedDetecting anomalous values by invoking the Amazon Athena machine learning inference function Amazon Athena has released a new feature that allows you to easily invoke machine learning (ML) models for inference directly from your SQL queries. Inference is the stage in which a trained model is used to infer and predict the testing samples…
We’re announcing that ServiceNow® ITOM Discovery is now integrated with Microsoft’s Azure Resource Graph, enabling faster and scalable discovery of your organization’s Azure estate within operational workflows. ServiceNow’s ITOM Discovery and service mapping for Azure provides organizations with an up-to-date configuration management database (CMDB) view of their IT infrastructure and services running in Azure. This…
Backup Center now supports SQL in Azure VMs, SAP HANA in Azure VMs and Azure Files. New Azure Policies allow you to deploy backup at scale based on resource group and tag information.
AWS FeedStuff The Internet Says On Scalability For February 1st, 2021 Hey, it’s HighScalability time once again! Amazon converts expenses into revenue by transforming needs into products. Take a look at a fulfillment center and you can see the need for Outpost, machine learning, IoT, etc, all dogfooded. Willy Wonka would be proud. Do…