Amazon Web Services FeedAmazon Connect adds additional call attributes to improve fraud detection and routing Starting today, you can access additional call attributes in your contact flow to build integrations that can authenticate incoming phone calls more accurately, reduce handle times, and enable greater personalization. Additional call attributes from telephony carriers, such as the geographic…
Amazon Web Services FeedGetting started with Amazon Kendra ServiceNow Online connector Amazon Kendra is a highly accurate and easy-to-use intelligent search service powered by machine learning (ML). To make it simple to search data across multiple content repositories, Amazon Kendra offers a number of native data source connectors to help get your documents easily ingested…
Amazon Web Services FeedPublishing private npm packages with AWS CodeArtifact This post demonstrates how to create, publish, and download private npm packages using AWS CodeArtifact, allowing you to share code across your organization without exposing your packages to the public. The ability to control CodeArtifact repository access using AWS Identity and Access Management (IAM) removes…
Amazon Web Services FeedCreating multi-architecture Docker images to support Graviton2 using AWS CodeBuild and AWS CodePipeline This post provides a clear path for customers who are evaluating and adopting Graviton2 instance types for performance improvements and cost-optimization. Graviton2 processors are custom designed by AWS using 64-bit Arm Neoverse N1 cores. They power the T4g*, M6g*,…
Amazon Web Services FeedHow to deploy the AWS Solution for Security Hub Automated Response and Remediation In this blog post I show you how to deploy the Amazon Web Services (AWS) Solution for Security Hub Automated Response and Remediation. The first installment of this series was about how to create playbooks using Amazon CloudWatch Events,…
Amazon Web Services FeedControl the evolution of data streams using the AWS Glue Schema Registry AWS Glue Schema Registry, a serverless feature of AWS Glue, enables you to validate and control the evolution of streaming data using registered Apache Avro schemas, at no additional charge. Through Apache-licensed serializers and deserializers, the Schema Registry integrates with…