Bringing AI supercomputing to customers

By Dustin Ward

The trend toward the use of massive AI models to power a large number of tasks is changing how AI is built. At Microsoft Build 2020, we shared our vision for AI at Scale utilizing state-of-the-art AI supercomputing in Azure and a new class of large-scale AI models enabling next-generation AI. The advantage of large…

AWS announces AWS Contact Center Intelligence solutions

By Dustin Ward

Amazon Web Services FeedAWS announces AWS Contact Center Intelligence solutions What was announced? We’re announcing the availability of AWS Contact Center Intelligence (CCI) solutions, a combination of services that empowers customers to easily integrate AI into contact centers, made available through AWS Partner Network (APN) partners. AWS CCI has solutions for self-service, live-call analytics &…

Field Notes: Using Infrastructure as Code to Manage Your AWS Networking Environment

By Dustin Ward

Amazon Web Services FeedField Notes: Using Infrastructure as Code to Manage Your AWS Networking Environment Infrastructure as Code (IaC) brings automation to the provisioning process, which was traditionally done manually. Rather than relying on manually performed steps, both administrators and developers can instantiate infrastructure using configuration files. IaC helps avoid configuration drift through automation, and…