Analyze customer churn probability using call transcription and customer profiles with Amazon SageMaker

By Dustin Ward

AWS FeedAnalyze customer churn probability using call transcription and customer profiles with Amazon SageMaker Regardless of the industry or product, customers are the most important component in a business’s success and growth. Businesses go to great lengths to acquire and more importantly retain their existing customers. Customer satisfaction links directly to revenue growth, business credibility,…

Secure and analyse your Terraform code using AWS CodeCommit, AWS CodePipeline, AWS CodeBuild and tfsec

By Dustin Ward

AWS FeedSecure and analyse your Terraform code using AWS CodeCommit, AWS CodePipeline, AWS CodeBuild and tfsec Introduction More and more customers are using Infrastructure-as-Code (IaC) to design and implement their infrastructure on AWS. This is why it is essential to have pipelines with Continuous Integration/Continuous Deployment (CI/CD) for infrastructure deployment. HashiCorp Terraform is one of…

EC2 Image Builder and Hands-free Hardening of Windows Images for AWS Elastic Beanstalk

By Dustin Ward

AWS FeedEC2 Image Builder and Hands-free Hardening of Windows Images for AWS Elastic Beanstalk AWS Elastic Beanstalk takes care of undifferentiated heavy lifting for customers by regularly providing new platform versions to update all Linux-based and Windows Server-based platforms. In addition to the updates to existing software components and support for new features and configuration…

Get started with the Amazon Kendra Amazon WorkDocs connector

By Dustin Ward

AWS FeedGet started with the Amazon Kendra Amazon WorkDocs connector Amazon Kendra is an intelligent search service powered by machine learning (ML). Amazon Kendra reimagines enterprise search for your websites and applications so your employees and customers can easily find the content they’re looking for, even when it’s scattered across multiple locations and content repositories…

The Amazon DynamoDB Accelerator (DAX) SDK for Java 2.x is now available

By Dustin Ward

AWS FeedThe Amazon DynamoDB Accelerator (DAX) SDK for Java 2.x is now available The Amazon DynamoDB Accelerator (DAX) SDK for Java 2.x is now available and is compatible with the AWS SDK for Java 2.x. You can build Java applications with accelerated access to DynamoDB and benefit from non-blocking I/O and other features of the…