Amazon Elastic File System now supports longer resource identifiers

By Dustin Ward

AWS FeedAmazon Elastic File System now supports longer resource identifiers Starting today, Amazon Elastic File System (Amazon EFS) will support the use of longer resource identifiers (IDs) for newly created file systems and mount targets. You can opt into this change by using the API, Command Line Interface (CLI), Cloud Development Kit (CDK), and Amazon…

Best practices in customer service automation

By Dustin Ward

AWS FeedBest practices in customer service automation Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center Intelligence (AWS CCI) Partners as part of our Best Practices in Customer Service Automation webinar, who provided valuable insights and…

Building fine-grained authorization using Amazon Cognito, API Gateway, and IAM

By Dustin Ward

AWS FeedBuilding fine-grained authorization using Amazon Cognito, API Gateway, and IAM Authorizing functionality of an application based on group membership is a best practice. If you’re building APIs with Amazon API Gateway and you need fine-grained access control for your users, you can use Amazon Cognito. Amazon Cognito allows you to use groups to create…

Building a Serverless Outbreak Management Solution with AWS Data Lab

By Dustin Ward

AWS FeedBuilding a Serverless Outbreak Management Solution with AWS Data Lab This post was co-written by Dhruba Mondal and Shhalu Mittal of Erickson Senior Living and Rielah De Jesus Erickson Senior Living is an owner, manager, and developer of retirement communities in the United States. We provide independent living, assisted living, and memory and skilled…