Building a real-time conversational analytics platform for Amazon Lex bots

By Dustin Ward

Amazon Web Services FeedBuilding a real-time conversational analytics platform for Amazon Lex bots Conversational interfaces like chatbots have become an important channel for brands to communicate with their customers, partners, and employees. They offer faster service, 24/7 availability, and lower service costs. By analyzing your bot’s customer conversations, you can discover challenges in user experience,…

Announcing General Availability of AWS Nitro Enclaves

By Dustin Ward

Amazon Web Services FeedAnnouncing General Availability of AWS Nitro Enclaves AWS Nitro Enclaves is a new EC2 capability that enables customers to create isolated compute environments (enclaves) to further protect and securely process highly sensitive data such as personally identifiable information (PII), healthcare, financial, and intellectual property data within their Amazon EC2 instances. Nitro Enclaves…

How to configure Duo multi-factor authentication with Amazon Cognito

By Dustin Ward

Amazon Web Services FeedHow to configure Duo multi-factor authentication with Amazon Cognito Adding multi-factor authentication (MFA) reduces the risk of user account take-over, phishing attacks, and password theft. Adding MFA while providing a frictionless sign-in experience requires you to offer a variety of MFA options that support a wide range of users and devices. Let’s…

Open Sourcing Our DevOps Training Platform: Stelligent U

By Dustin Ward

Amazon Web Services FeedOpen Sourcing Our DevOps Training Platform: Stelligent U Open Sourcing Our DevOps Training Platform: Stelligent U Our onboarding program for new engineers is now open source! Every Stelligent DevOps Automation Engineer for the past several years has gone through this program. We’re very excited to begin sharing it now with the open…

Manage Control Tower life cycle actions intelligently using AWS Service Catalog, AWS Config, Amazon DynamoDB and AWS CloudFormation

By Dustin Ward

Amazon Web Services FeedManage Control Tower life cycle actions intelligently using AWS Service Catalog, AWS Config, Amazon DynamoDB and AWS CloudFormation As customers create and manage multi-account AWS environments, cloud administrators need to process where each account can apply configuration autonomously from a centralize configuration repository. Some of the customers I work with use AWS…