Parallel and dynamic SaaS deployments with AWS CDK Pipelines

By Dustin Ward

AWS FeedParallel and dynamic SaaS deployments with AWS CDK Pipelines Software as a Service (SaaS) is an increasingly popular business model for independent software vendors (ISVs), including benefits such as a pay-as-you-go pricing model, scalability, and availability. SaaS services can be built by using numerous architectural models. The silo model provides each tenant with dedicated…

Cracking the code in the boardroom

By Dustin Ward

AWS FeedCracking the code in the boardroom Former FBI Special Agent, Scott Augenbaum talks about how CISOs can successfully communicate with the board to implement more preventative protection.

Amazon MemoryDB for Redis now supports AWS CloudFormation

By Dustin Ward

AWS FeedAmazon MemoryDB for Redis now supports AWS CloudFormation Amazon MemoryDB for Redis now supports AWS CloudFormation, enabling you to manage MemoryDB resources using CloudFormation templates. Amazon MemoryDB for Redis is a Redis-compatible, durable, in-memory database service that delivers ultra-fast performance. AWS CloudFormation lets you model, provision, and manage AWS and third-party resources by treating infrastructure…

Deliver natural and efficient customer service experiences to mobile subscribers with Amazon Lex

By Dustin Ward

AWS FeedDeliver natural and efficient customer service experiences to mobile subscribers with Amazon Lex Mobile service providers manage a high volume of customer service calls daily. Rapidly evolving network technology and device innovations are shaping customer expectations. Delighting callers with a quick interaction is core to a successful customer experience strategy. Mobile subscribers contact customer…

Amazon QLDB launches new version of QLDB Shell

By Dustin Ward

AWS FeedAmazon QLDB launches new version of QLDB Shell Amazon Quantum Ledger Database (QLDB) launches a new version of the QLDB Shell that is easier to install and use. QLDB customers can now download the QLDB Shell tailored to their favorite operating system and begin querying a QLDB ledger without any other installation steps or…

Build conversational experiences for retail order management using Amazon Lex

By Dustin Ward

AWS FeedBuild conversational experiences for retail order management using Amazon Lex Retailers want to stay engaged with their customers as they move seamlessly between digital channels and physical storefronts. By delivering personalized and consistent experiences across a range of retail touchpoints, companies can drive brand loyalty. Customers contact retailers’ customer support for reasons such as…