Amazon Connect now offers high-volume outbound communications for calls, texts, and emails
AWS FeedAmazon Connect now offers high-volume outbound communications for calls, texts, and emails
AWS FeedAmazon Connect now offers high-volume outbound communications for calls, texts, and emails
AWS FeedAdding StatefulSet support in the OpenTelemetry Operator In this post, AWS interns, software engineers Huy Vo and Iris Song, share their experience with adding StatefulSet support in the OpenTelemetry Operator and their design approach to building a scrape target update service into the OpenTelemetry Collector’s Prometheus receiver. OpenTelemetry (OTEL) is a popular open source…
AWS FeedGovern your applications centrally using AppRegistry and Application Manager The customers I work with often handle multiple applications in their cloud environments. In general, an application includes multiple AWS resources deployed via AWS CloudFormation stacks, APIs, or other infrastructure as code tools. My customers often ask me about efficient mechanisms for managing the resources and…
AWS FeedField Notes: How to Prepare Large Text Files for Processing with Amazon Translate and Amazon Comprehend Biopharmaceutical manufacturing is a highly regulated industry where deviation documents are used to optimize manufacturing processes. Deviation documents in biopharmaceutical manufacturing processes are geographically diverse, spanning multiple countries and languages. The document corpus is complex, with additional requirements…
AWS FeedBuilding Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk By Arpita Shah, Amazon Connect Practice Head – ServionBy Simon Burke, Partner Development Specialist, Amazon Connect – AWSBy Ayyakkannu Arvind, Partner Solutions Architect, Amazon Connect – AWS Servion Servion is an AWS Select Consulting Partner that believes every customer touchpoint can be converted into…
AWS FeedAWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions We’re pleased to announce that 18 additional AWS services have achieved Provisional Authority to Operate (P-ATO) by the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB). The following are the 18 additional services…