How to approach conversation design: The basics (Part 1)

By Dustin Ward

AWS FeedHow to approach conversation design: The basics (Part 1) Conversational interfaces have the potential to allow customers to interact more naturally with automated systems. From virtual assistants to concierge chatbots, conversational interfaces can bring convenience and personalization to customers at scale. However, these benefits depend not only on the technology that the Amazon Lex…

Managing the account lifecycle in account-per-tenant SaaS environments on AWS

By Dustin Ward

AWS FeedManaging the account lifecycle in account-per-tenant SaaS environments on AWS Software as a service (SaaS) companies have many options when they implement multi-tenancy in their applications. The AWS SaaS Factory Program provides recommendations for different deployment patterns depending on factors such as cost, compliance, and end-customer requirements. You might find that silo methods like…

Reduce Risk, Time to Market, and Cost During IoT Hardware Development

By Dustin Ward

AWS FeedReduce Risk, Time to Market, and Cost During IoT Hardware Development By Vanitha Ramaswami and David Walters, Partner Solutions Architects, IoT – AWSBy Tom Inoue, Business Development Engineer – Murata ElectronicsBy Gonzague Fraval, Product Marketing Connectivity Modules – Murata ElectronicsBy Matthew Salmanpour, Staff Product Marketing Engineer – Infineon/Cypress Building Internet of Things (IoT) device…

Amazon QuickSight Q – Business Intelligence Using Natural Language Questions

By Dustin Ward

AWS FeedAmazon QuickSight Q – Business Intelligence Using Natural Language Questions Making sense of business data so that you can get value out of it is worthwhile yet still challenging. Even though the term Business Intelligence (BI) has been around since the mid-1800s (according to Wikipedia) adoption of contemporary BI tools within enterprises is still…