Optimizing incident management with AIOps using the Triangle System

By Dustin Ward

High service quality is crucial to the reliability of the Azure platform and its hundreds of services. Continuously monitoring the platform service health enables our teams to promptly detect and mitigate incidents that may impact our customers. In addition to automated triggers in our system that react when thresholds are breached and customer-report incidents, we…

Securing generative AI models on Azure AI Foundry

By Dustin Ward

New generative AI models with a broad range of capabilities are emerging every week. In this world of rapid innovation, when choosing the models to integrate into your AI system, it is crucial to make a thoughtful risk assessment that ensures a balance between leveraging new advancements and maintaining robust security. At Microsoft, we are…

New global report: How to stand out in an AI-savvy world

By Dustin Ward

What was the last thing you did with a generative AI app? Create a cat-unicorn coloring book for your niece? Summarize that 42-page brief a colleague sent you? For me, it was using Microsoft Copilot to help my 9th grader with a history study session—I know more than you can believe about Mesopotamia. Whatever it…

Announcing new models, customization tools, and enterprise agent upgrades in Azure AI Foundry 

By Dustin Ward

At Microsoft, we are dedicated to advancing AI innovation to empower organizations, transform industries, and redefine productivity. Today, we are excited to announce major updates to Azure AI Foundry, our integrated platform for designing, customizing, and managing enterprise-grade AI applications. These updates include groundbreaking new models like OpenAI’s GPT-4.5, enhanced fine-tuning and distillation techniques, and…

Empowering innovation: The next generation of the Phi family

By Dustin Ward

We are excited to announce Phi-4-multimodal and Phi-4-mini, the newest models in Microsoft’s Phi family of small language models (SLMs). These models are designed to empower developers with advanced AI capabilities. Phi-4-multimodal, with its ability to process speech, vision, and text simultaneously, opens new possibilities for creating innovative and context-aware applications. Phi-4-mini, on the other…