AI agents at work: The new frontier in business automation

By Dustin Ward

Microsoft’s AI agents are at the forefront of a significant transformation in modern business operations. These intelligent agents automate routine tasks, helping employees by freeing up valuable time to be more efficient, productive, and empowered to drive business—and industries are discovering their value. Across sectors such as finance, healthcare, and manufacturing, AI agents handle tasks…

Geocoding: The first step towards unlocking location intelligence

By Dustin Ward

Microsoft Azure Maps is a collection of mapping and location APIs that enable enterprises to add location intelligence into their solutions. The Geocoding Service is one of the most prominently used Maps APIs that enables geocoding of addresses (conversion of textual addresses into geographic coordinates) and vice versa. For example, a coffee shop name or…

Azure private MEC—A thriving partner ecosystem

By Dustin Ward

In June of 2021, Microsoft introduced Azure private multi-access edge compute (MEC), a solution that enables operators and system integrators (SI’s) to deliver high performance, low latency connectivity, together with IoT applications at the edge, helping to deliver the next wave of digital transformation. This is made possible because Azure private MEC combines network functions,…

Connecting customers and businesses with Azure Communication Services and Microsoft Teams

By Dustin Ward

Last year, we launched Azure Communication Services to help businesses reach customers—enabled by voice, video, text chat, and connections into short message service (SMS) and public switched telephone network (PSTN)—across applications, websites, and mobile platforms. Since launch, we have onboarded hundreds of customers and partners into preview across multiple industries and look forward to supporting…