Optimizing incident management with AIOps using the Triangle System

By Dustin Ward

High service quality is crucial to the reliability of the Azure platform and its hundreds of services. Continuously monitoring the platform service health enables our teams to promptly detect and mitigate incidents that may impact our customers. In addition to automated triggers in our system that react when thresholds are breached and customer-report incidents, we…

Scale and deliver game streaming experiences with Amazon GameLift Streams

By Dustin Ward

Since 2016, game developers have been using Amazon GameLift to power games with dedicated, scalable server hosting capable of supporting 100M concurrent users (CCU) in a single game. Responding to customer requests for additional managed compute capabilities beyond game servers, we’re announcing Amazon GameLift Streams — a new capability in Amazon GameLift to help game…

What’s new in Azure Elastic SAN

By Dustin Ward

I’m excited to share our recent updates to Azure Elastic SAN—our solution for high-scale cost efficiency in the cloud. Whether you’re looking for a seamless migration of your SAN environment or looking to consolidate existing workloads within the cloud, this enterprise-class offering stands out by helping you simplify your storage management experience and giving you…

New year, new Heroes – March 2025

By Dustin Ward

As we dive into 2025, we’re thrilled to announce our latest group of AWS Heroes! These exceptional individuals have demonstrated outstanding expertise and innovation, and are committed to sharing knowledge. Their contributions to the AWS community are greatly appreciated, and today we’re excited to celebrate them. Ahmed Bebars – New Jersey, USA Container Hero Ahmed…

Securing generative AI models on Azure AI Foundry

By Dustin Ward

New generative AI models with a broad range of capabilities are emerging every week. In this world of rapid innovation, when choosing the models to integrate into your AI system, it is crucial to make a thoughtful risk assessment that ensures a balance between leveraging new advancements and maintaining robust security. At Microsoft, we are…