Your architecture diagram is not your resilience

By Dustin Ward

This first article in our resilience series draws on a conversation with Mark Russinovich about how resilience is changing in the AI era and what it takes to continuously validate it at scale. What surprises me most about resilience failures is how ordinary the drift is. A workload is deployed across availability zones, but a…

Designing agent-first platforms: What changes when agents do the work

By Dustin Ward

For decades, applications have been designed to wait. A user clicks, a request arrives, code runs, a response goes back. And we got very good at this. We learned to forecast traffic, scale on demand, wrap everything in enterprise controls, and run it all with the operational discipline that keeps critical business systems available around…

GPT-6 Astra, Sol, and Luna: For production agents in Microsoft Foundry

By Dustin Ward

Today, we are expanding our GPT-6 series by welcoming GPT-6 Sol and GPT-6 Luna to our generally available lineup in Microsoft Foundry. Building on the exceptional customer momentum of GPT-5.6 Sol and GPT-6 Astra, this launch continues our work to deliver transformative capabilities in Microsoft Foundry that produce less noise and are more capable at…

Introducing Amazon CloudWatch Omni: AI-powered observability for generative AI and agentic workloads

By Dustin Ward

Today, Amazon CloudWatch introduces CloudWatch Omni, a unified observability experience for application and AI workloads that is app-centric, AI-powered, built on open standards, and delivered off-console. CloudWatch Omni is a purpose-built observability, evaluation, and experimentation solution for AI agents. It helps teams design, evaluate, and operate AI agents across any model provider, framework, or runtime,…