Adventures in Scaling in Changing Times

By Dustin Ward

I don’t know about you, but the last two months have been kind of crazy for me due to the spread of COVID-19. In the middle of a trans-Nordics trip in early March that took me to Denmark, Finland, and Sweden in the course of a week, Amazon asked me and my coworkers to work…

A Short on How Zoom Works

By Dustin Ward

  Zoom scaled from 20 million to 300 million users virtually over night. What’s incredible is from the outside they’ve shown little in the way of apparent growing pains, though on the inside it’s a good bet a lot of craziness is going on. Sure, Zoom has made some design decisions that made sense as…