Announcing the Responses API and Computer-Using Agent in Azure AI Foundry

By Dustin Ward

AI agents are transforming industries by automating workflows, enhancing productivity, and enabling intelligent decision-making. Businesses are leveraging AI agents to process insurance claims, manage IT service desks, optimize supply chain logistics, and even assist healthcare professionals in analyzing medical records. The potential is vast, and we’re excited to introduce two powerful innovations in Azure AI…

Optimizing incident management with AIOps using the Triangle System

By Dustin Ward

High service quality is crucial to the reliability of the Azure platform and its hundreds of services. Continuously monitoring the platform service health enables our teams to promptly detect and mitigate incidents that may impact our customers. In addition to automated triggers in our system that react when thresholds are breached and customer-report incidents, we…

Announcing new models, customization tools, and enterprise agent upgrades in Azure AI Foundry 

By Dustin Ward

At Microsoft, we are dedicated to advancing AI innovation to empower organizations, transform industries, and redefine productivity. Today, we are excited to announce major updates to Azure AI Foundry, our integrated platform for designing, customizing, and managing enterprise-grade AI applications. These updates include groundbreaking new models like OpenAI’s GPT-4.5, enhanced fine-tuning and distillation techniques, and…

Empowering innovation: The next generation of the Phi family

By Dustin Ward

We are excited to announce Phi-4-multimodal and Phi-4-mini, the newest models in Microsoft’s Phi family of small language models (SLMs). These models are designed to empower developers with advanced AI capabilities. Phi-4-multimodal, with its ability to process speech, vision, and text simultaneously, opens new possibilities for creating innovative and context-aware applications. Phi-4-mini, on the other…

AI innovation starts here—join Microsoft at NVIDIA GTC

By Dustin Ward

AI is within reach of any company, large or small. But many companies are unclear where and how to practically apply AI within their business; have concerns about security, privacy and compliance; and perceive AI as complex and costly to integrate into existing services, products and processes. Rapidly evolving AI technologies can also make it…