Creating better healthcare outcomes with Azure OpenAI Service and Azure AI Foundry 

By Dustin Ward

The healthcare industry has consistently been at the forefront of technological advancements, continuously seeking ways to improve patient care and outcomes. In recent years, the integration of AI into healthcare has opened new avenues for innovation and efficiency. Azure OpenAI Service is a leading contributor to this transformation, empowering healthcare providers to create better outcomes…

Announcing the Responses API and Computer-Using Agent in Azure AI Foundry

By Dustin Ward

AI agents are transforming industries by automating workflows, enhancing productivity, and enabling intelligent decision-making. Businesses are leveraging AI agents to process insurance claims, manage IT service desks, optimize supply chain logistics, and even assist healthcare professionals in analyzing medical records. The potential is vast, and we’re excited to introduce two powerful innovations in Azure AI…

Optimizing incident management with AIOps using the Triangle System

By Dustin Ward

High service quality is crucial to the reliability of the Azure platform and its hundreds of services. Continuously monitoring the platform service health enables our teams to promptly detect and mitigate incidents that may impact our customers. In addition to automated triggers in our system that react when thresholds are breached and customer-report incidents, we…

Announcing new models, customization tools, and enterprise agent upgrades in Azure AI Foundry 

By Dustin Ward

At Microsoft, we are dedicated to advancing AI innovation to empower organizations, transform industries, and redefine productivity. Today, we are excited to announce major updates to Azure AI Foundry, our integrated platform for designing, customizing, and managing enterprise-grade AI applications. These updates include groundbreaking new models like OpenAI’s GPT-4.5, enhanced fine-tuning and distillation techniques, and…