Integrate Amazon Kendra and Amazon Lex using a search intent

By Dustin Ward

Amazon Web Services FeedIntegrate Amazon Kendra and Amazon Lex using a search intent Customer service conversations typically revolve around one or more topics and contain related questions. Answering these questions seamlessly is essential for a good conversational experience. For example, as part of a car rental reservation, you have queries such as, “What’s the charge…

How to choose the right API Gateway auth method

By Dustin Ward

Amazon Web Services FeedHow to choose the right API Gateway auth method Quite a few clients have asked me “Hey Yan, what API Gateway auth method should I use for this REST API?” so I thought I’d share my answer with everyone here. This is the high-level decision tree I go through when deciding if and…

Announcing Azure Machine Learning scholarships and courses with Udacity

By Dustin Ward

The demand for artificial intelligence (AI) and data science roles continues to rise. According to LinkedIn’s Emerging Jobs Report for 2020, AI specialist roles are most sought after with a 74 percent annual growth rate in hiring over the last four years. Additionally, the current global health pandemic has powered a shift towards remote working…