Amazon Connect Chat now supports passing a customer display name and contact attributes through the chat user interface

By Dustin Ward

AWS FeedAmazon Connect Chat now supports passing a customer display name and contact attributes through the chat user interface Amazon Connect Chat now supports passing a customer display name and contact attributes through the chat user interface so you can personalize the chat customer experience. Contact attributes include relevant metadata associated with the contact such as…

Simplify your canary by batching multiple URLs in Amazon CloudWatch Synthetics

By Dustin Ward

AWS FeedSimplify your canary by batching multiple URLs in Amazon CloudWatch Synthetics You can use Amazon CloudWatch Synthetics to create canaries, configurable scripts that run on a schedule, to monitor your endpoints and API operations. Canaries follow the same routes and perform the same actions as a customer, which makes it possible to continuously verify…

Accelerate your data warehouse migration to Amazon Redshift – Part 4

By Dustin Ward

AWS FeedAccelerate your data warehouse migration to Amazon Redshift – Part 4 This is the fourth in a series of posts. We’re excited to share dozens of new features to automate your schema conversion; preserve your investment in existing scripts, reports, and applications; accelerate query performance; and potentially reduce your overall cost to migrate to…

GAIA-X gets new support with European Eclipse Data Connector

By Dustin Ward

Data has an increasingly important role in strengthening business models and offering improved public services but much of its potential remains untapped. Data sharing is an essential element to the promise of unlocking new business opportunities and broader economic growth for all industries. Europe has been a leading voice for years on the need to…