AWS FeedAWS Contact Center Day – July 2021 Earlier this week, I ordered from Amazon.fr a box of four toothpaste tubes, but only one was in the box. I called Amazon’s customer center. The agent immediately found my order without me having to share the long order number. She issued a refund and told me…
AWS FeedData Caching Across Microservices in a Serverless Architecture Organizations are re-architecting their traditional monolithic applications to incorporate microservices. This helps them gain agility and scalability and accelerate time-to-market for new features. Each microservice performs a single function. However, a microservice might need to retrieve and process data from multiple disparate sources. These can include…
AWS FeedStrongPity APT Group Deploys Android Malware for the First Time Sr. Threat Researcher Mobile Threats Analyst We recently conducted an investigation into a malicious Android malware sample, which we believe can be attributed to the StrongPity APT group, that was posted on the Syrian e-Gov website. To the best of our knowledge, this is…
AWS FeedUse Amazon SageMaker Feature Store in a Java environment Feature engineering is a process of applying transformations on raw data that a machine learning (ML) model can use. As an organization scales, this process is typically repeated by multiple teams that use the same features for different ML solutions. Because of this, organizations are…
AWS FeedBuild a SQL-based ETL pipeline with Apache Spark on Amazon EKS Today, the most successful and fastest growing companies are generally data-driven organizations. Taking advantage of data is pivotal to answering many pressing business problems; however, this can prove to be overwhelming and difficult to manage due to data’s increasing diversity, scale, and complexity.…
AWS FeedHow to restrict IAM roles to access AWS resources from specific geolocations using AWS Client VPN You can improve your organization’s security posture by enforcing access to Amazon Web Services (AWS) resources based on IP address and geolocation. For example, users in your organization might bring their own devices, which might require additional security…