Automating the analysis of multi-speaker audio files using Amazon Transcribe and Amazon Athena

By Dustin Ward

Amazon Web Services FeedAutomating the analysis of multi-speaker audio files using Amazon Transcribe and Amazon Athena In an effort to drive customer service improvements, many companies record the phone conversations between their customers and call center representatives. These call recordings are typically stored as audio files and processed to uncover insights such as customer sentiment,…

Supply Chain Tracking and Traceability with IoT-Enabled Blockchain on AWS

By Dustin Ward

Amazon Web Services FeedSupply Chain Tracking and Traceability with IoT-Enabled Blockchain on AWS By Balbir Wadhwa, Sr. Manager at Deloitte ConsultingBy Kenny Rajan, Scott Francis, and Manas Srivastava, Sr. Partner Solution Architects at AWS Many companies today are challenged to ensure the resiliency of their supply chain operations against the disruption of geopolitical events, climate-related…

Amazon Personalize now available in EU (Frankfurt) Region

By Dustin Ward

Amazon Web Services FeedAmazon Personalize now available in EU (Frankfurt) Region Amazon Personalize is a machine learning (ML) service that enables you to personalize your website, app, ads, emails, and more with private, custom ML models that you can create with no prior ML experience. We’re excited to announce the general availability of Amazon Personalize…

Using the Amazon Redshift Data API to interact with Amazon Redshift clusters

By Dustin Ward

Amazon Web Services FeedUsing the Amazon Redshift Data API to interact with Amazon Redshift clusters Amazon Redshift is a fast, scalable, secure, and fully managed cloud data warehouse that makes it simple and cost-effective to analyze all your data using standard SQL, and your existing ETL, Business Intelligence (BI), and reporting tools. Tens of thousands…