AWS FeedHow Amazon CodeGuru Profiler helps Coursera create high-quality online learning experiences This guest post was authored by Rana Ahsan and Chris Liu, Software Engineers at Coursera, and edited by Dave Sanderson and Adnan Bilwani, at AWS. Coursera was launched in 2012 by two Stanford Computer Science professors, Daphne Koller and Andrew Ng, with a…
AWS FeedKnow What You Know and Know What You Don’t Know – Lori MacVittie – Exclusive Interview With Our Cloud Thought Leader Lori MacVittie is the Principal Technical Evangelist at F5 Networks. She has been working with F5 Networks for 14 years and currently she focuses on the applicability of emerging technologies to the change…
AWS FeedAmazon Elastic File System now supports longer resource identifiers Starting today, Amazon Elastic File System (Amazon EFS) will support the use of longer resource identifiers (IDs) for newly created file systems and mount targets. You can opt into this change by using the API, Command Line Interface (CLI), Cloud Development Kit (CDK), and Amazon…
AWS FeedBest practices in customer service automation Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of hearing from three AWS Contact Center Intelligence (AWS CCI) Partners as part of our Best Practices in Customer Service Automation webinar, who provided valuable insights and…
AWS FeedBuilding fine-grained authorization using Amazon Cognito, API Gateway, and IAM Authorizing functionality of an application based on group membership is a best practice. If you’re building APIs with Amazon API Gateway and you need fine-grained access control for your users, you can use Amazon Cognito. Amazon Cognito allows you to use groups to create…
AWS FeedBuilding a Serverless Outbreak Management Solution with AWS Data Lab This post was co-written by Dhruba Mondal and Shhalu Mittal of Erickson Senior Living and Rielah De Jesus Erickson Senior Living is an owner, manager, and developer of retirement communities in the United States. We provide independent living, assisted living, and memory and skilled…