AWS FeedBuilding Personalized Customer Experiences Using Amazon Connect and Servion’s ServDesk By Arpita Shah, Amazon Connect Practice Head – ServionBy Simon Burke, Partner Development Specialist, Amazon Connect – AWSBy Ayyakkannu Arvind, Partner Solutions Architect, Amazon Connect – AWS Servion Servion is an AWS Select Consulting Partner that believes every customer touchpoint can be converted into…
AWS FeedAWS achieves FedRAMP P-ATO for 18 additional services in the AWS US East/West and AWS GovCloud (US) Regions We’re pleased to announce that 18 additional AWS services have achieved Provisional Authority to Operate (P-ATO) by the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB). The following are the 18 additional services…
AWS FeedHow Better Tagging Can Help Organizations Optimize Expenses and Improve ROI By Ludovic François, CEO – TrackItBy Shabir Rupani, Partner Solutions Architect – AWS TrackIt Tagging resources on Amazon Web Services (AWS) is a topic that doesn’t get the attention it deserves. Although it may not seem like the most direct means of saving…
AWS FeedDetect anomalies using Amazon Lookout for Metrics and review inference through Amazon A2I Proactively detecting unusual or unexpected variances in your business metrics and reducing false alarms can help you stay on top of sudden changes and improve your business performance. Accurately identifying the root cause of deviation from normal business metrics and taking…
AWS FeedIoT and Zero Trust Are Incompatible? Just the Opposite VP of Cybersecurity IoT is a big security headache for a lot of reasons. So how can these be part of a Zero Trust architecture?
AWS FeedWhy developers like Apache TinkerPop, an open source framework for graph computing Apache TinkerPop is an open source computing framework for graph databases and graph analytic systems. Designed to appeal to software developers, TinkerPop lets developers add graph computing capabilities to their applications without worrying about developing APIs, graph processing engines, or graph algorithms.…