Building natural conversation flows using context management in Amazon Lex

By Dustin Ward

Amazon Web Services FeedBuilding natural conversation flows using context management in Amazon Lex Understanding the direction and context of an ever-evolving conversation is beneficial to building natural, human-like conversational interfaces. Being able to classify utterances as the conversation develops requires managing context across multiple turns. Consider a caller who asks their financial planner for insights…

Creating ServiceNow incidents for AWS License Manager notifications

By Dustin Ward

Amazon Web Services FeedCreating ServiceNow incidents for AWS License Manager notifications AWS License Manager streamlines the process of managing software licenses from software vendors like Microsoft, Oracle, IBM, SAP, and others across AWS and in on-premises environments. Administrators can create customized licensing rules that AWS License Manager enforces when Amazon Elastic Compute Cloud (Amazon EC2) instances…

How AWS and ISVs Are Empowering Customers on Their Cloud Journey

By Dustin Ward

Amazon Web Services FeedHow AWS and ISVs Are Empowering Customers on Their Cloud Journey By Ryan Broadwell, WW Director, ISV Partnerships at AWS Here at Amazon Web Services (AWS), we are building a partner community that is the most customer-centric in the world and creates long-term success for AWS and our committed partners. One of…

Using NuGet with AWS CodeArtifact

By Dustin Ward

Amazon Web Services FeedUsing NuGet with AWS CodeArtifact Managing NuGet packages for .NET development can be a challenge. Tasks such as initial configuration, ongoing maintenance, and scaling inefficiencies are the biggest pain points for developers and organizations. With its addition of NuGet package support, AWS CodeArtifact now provides easy-to-configure and scalable package management for .NET…

Fast and Cost-Effective Image Manipulation with Serverless Image Handler

By Dustin Ward

Amazon Web Services FeedFast and Cost-Effective Image Manipulation with Serverless Image Handler As a modern company, you most likely have both a web-based and mobile app platform to provide content to customers who view it on a range of devices. This means you need to store multiple versions of images, depending on the device. The…

Zero Trust architectures: An AWS perspective

By Dustin Ward

Amazon Web Services FeedZero Trust architectures: An AWS perspective Our mission at Amazon Web Services (AWS) is to innovate on behalf of our customers so they have less and less work to do when building, deploying, and rapidly iterating on secure systems. From a security perspective, our customers seek answers to the ongoing question What…