Amazon Web Services FeedIntegrate Amazon Kendra and Amazon Lex using a search intent Customer service conversations typically revolve around one or more topics and contain related questions. Answering these questions seamlessly is essential for a good conversational experience. For example, as part of a car rental reservation, you have queries such as, “What’s the charge…
Amazon Web Services FeedHow to choose the right API Gateway auth method Quite a few clients have asked me “Hey Yan, what API Gateway auth method should I use for this REST API?” so I thought I’d share my answer with everyone here. This is the high-level decision tree I go through when deciding if and…
Amazon Web Services FeedDetecting and visualizing telecom network outages from tweets with Amazon Comprehend In today’s world, social media has become a place where customers share their experiences with services that they consume. Every telecom provider wants to have the ability to understand their customer pain points as soon as possible and to do this…
Amazon Web Services FeedHow the AWS Competency Program Helps APN Partners Differentiate Their Business AWS Competency Partners are uniquely positioned to help companies achieve key business objectives by leveraging the depth and breadth of Amazon Web Services (AWS) products and services. Validating organizations for their deep expertise on AWS and proven customer success, the AWS…
Amazon Web Services FeedFreeRTOS over-the-air update (OTA) now supports new job configurations Starting today, FreeRTOS offers support for new over-the-air update (OTA) job configurations. Using the job rollout configuration, you can now add all of your IoT devices to the same OTA update job, and update these devices in phases. Using job abort and job…
Amazon Web Services FeedIntroducing the serverless LAMP stack – part 2 relational databases In this post, you learn how to use an Amazon Aurora MySQL relational database in your serverless applications. I show how to pool and share connections to the database with Amazon RDS Proxy, and how to choose configurations. The code examples in…